VTB Bank summed up the results of the first corporate accelerator held in partnership with GenerationS from RVC. 12 technology startups took part in the event. Following the results of the program, 10 pilot projects have been launched, 4 pilot projects have already been completed, and one more project has been put into operation. Eight divisions of the Bank served as in-house customers of the pilot projects.
Pilot projects with Synpatic, DataFabric, RebusLab and Freshdoc Synpatic, DataFabric, RebusLab и Freshdoc start-ups have been completed. .
Synpatic service enables to define emotions and customer loyalty index using machine learning. As part of testing, VTB conducted an analysis of audio recordings of telephone conversations with corporate clients at the Transactional business department. The issue of continuing cooperation is now under consideration.
Data Fabric develops specialized solutions for analysis of the due diligence of counterparties and additional collection of information about customers based on analysis of a broad range of cross-links. As part of the pilot project, VTB has developed a contractor evaluation mechanism which is expected to be used in the future both by employees and customers of the Bank. Based on the outcomes of the pilot project, a continuation of cooperation is planned.
RebusLab has developed the AIST solution that enables to analyze the information in relation to geodata and build scoring models on its basis. As part of the pilot project, VTB has assessed the effectiveness of offices in Moscow and Novosibirsk. The result of this project was creation of a scoring card with best service locations in retail mass segment, assessment of the current chain office locations as well as visualization of management reporting.
The Freshdoc solution enables to quickly create templates of legal documents. As part of service testing efforts, a format of the credit agreement template was drafted.
The WantResult startup which developed the lead generation technology has already started cooperation with VTB in the field of acquisition of small and medium-sized businesses — an agreement has been signed with the project team.
Another 7 startups are at the piloting stage. The projects are tested both in VTB's in-house business processes and as products and services for the bank customers.
"The main objective of the corporate accelerator is to select exactly the projects for the customer whose technologies may be used in the customer's business. In our case, the target was achieved, and the fact that VTB Bank started direct cooperation with technology companies confirms the effectiveness of the corporate acceleration tool," said Ekaterina Petrova, Director of the Corporate Accelerator GenerationS.
"Corporate accelerator is the first experience of VTB's systematic co-operation with technological startups. We managed to attract several interested business units as in-house customers. Those pilot projects which are now complete were highly appreciated by the bank experts. We focus on searching for and testing technologies that help solve the real issues of the bank and offer our customers new services and products," says Natalia Degtyareva, Director of VTB corporate accelerator.
VTB Accelerator was launched in June 2018 to search for innovative solutions for their subsequent testing and piloting in the bank. In total, 190 applications from start-ups in Russia, the CIS and Europe were received for participation in the accelerator. The acceleration program includes both piloting and the educational part in which start-ups work with mentors and business development experts. Several departments of the bank are actively involved in launching pilot projects, which, together with start-ups, work out and implement business cases.
VTB Group is one of the largest financial structures of the Russian Federation, which includes more than 20 credit and financial organizations, including VTB Capital, VTB Insurance, VTB Pension Fund, etc. In 2017, the bank adopted a digital transformation strategy aimed at increasing quality and efficiency of business opportunities, ensuring the reliability and adaptability of the IT platform as well as creating new competitive advantages through the introduction of innovative technologies.